Shipping policy

Shipping Policy

Made to Order

Blunt Passage products are made to order. Your item is produced specifically for you after your order is placed, so please allow time for both production and shipping.

Production & Delivery Times

Most orders are produced and shipped within approximately 2–7 business days. Once your order has shipped, delivery time will vary based on your location, shipping method, carrier, and other factors outside our control.

Delivery dates shown at checkout or in order communications are estimates and are not guaranteed.

Shipping Confirmation & Tracking

When tracking is available, you will receive shipping confirmation and tracking information after your order ships. Please allow some time for tracking information to update after the carrier receives your package.

Multiple Shipments

Items in the same order may occasionally be produced or shipped separately. If this happens, you may receive more than one package and separate tracking information. You will not be charged additional shipping because an order is divided into multiple shipments after purchase.

Shipping Addresses

Please review your shipping address carefully before completing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us as soon as possible. We will make every reasonable effort to update the address before production or shipment, but changes cannot be guaranteed once an order is being processed.

Additional costs may apply if an order must be reproduced or reshipped because an incorrect or incomplete address was provided at checkout.

Delayed or Lost Packages

Carrier delays can occasionally occur after an order leaves the production facility. If your tracking information has not updated for an extended period or you believe your package has been lost in transit, please contact us with your order number and we will investigate.

A package marked as delivered by the carrier but not received should first be checked with household members, neighbors, and the local carrier. If you are still unable to locate the package, contact us and we will assist you in determining the appropriate next steps.

Questions About Your Shipment

If you have questions about an order, please contact Blunt Passage using the contact information provided on our website and include your order number.